Charge 2 Sync Error Please Try Again

Accept trouble syncing your Fitbit Sense, or Versa Series lookout man, or another model Fitbit with your mobile telephone, tablet, or estimator?

If and so, you lot aren't lone, equally multiple users have reported syncing issues after a recent update.

Every bit Fitbit owners, we share your frustration as information technology happened to usa too! That's why nosotros wrote this article, to offer help and hopefully get your Fitbit, whatever its model, syncing again!

Quick checklist

Follow this quick checklist to help fix syncing issues with your Fitbit

1. If you use a new phone or tablet, first unpair your Fitbit from your previous phone's Bluetooth and then try pairing and syncing with your new device.Fitbits tin can but pair directly to ane device
2. Check that your Fitbit isn't connected and syncing to another device, like your iPad, tablet, or even one of your family unit members' devices
3. Try syncing manually by tapping your contour picture or icon > your Fitbit device  > Sync Now
4. Turn off all other Bluetooth connections on your phone or tablet, and so effort syncing with your Fitbit
5. Charge your Fitbit, so information technology's at least 60% battery availability, and so try to sync
6. Update your Fitbit's firmware and update the Fitbit app
7. Close down and restart your Fitbit and then attempt to sync. Restarting does not delete whatsoever activity data
8. Strength Close the Fitbit App on your phone, tablet, or reckoner and then try syncing again
9. Forget the Fitbit from your phone's Bluetooth Settings. Then, open the Fitbit app and look for a message request yous to allow your Fitbit device to pair with your phone. Tap Pair to corroborate the request to re-pair it to your telephone, tablet, or figurer

Related reading

• Fitbit stuck on looking, searching, or device not found? Here is how to fix it
• How to contact Fitbit customer support nigh problems and warranty info
• Fitbit Versa Not Charging? Here's what you should know
• How to connect and sync your Fitbit to a Mac using Fitbit Connect

Why is my Fitbit time not syncing with the Fitbit app on my iPhone or Android device?

Sadly, it's not uncommon for your Fitbit to finish syncing with the app, specially if you lot updated the Fitbit app recently or updated your Fitbit'south firmware.

If a contempo update impacted your Fitbit and it'south no longer syncing or even connecting like information technology used to, there are a few different options for you lot to try before contacting Fitbit.

What data is syncing betwixt my Fitbit and my telephone?

When your Fitbit syncs, information technology is actually syncing your health and fitness information from the device to your phone.

This information includes your centre rate, sleep metrics, steps made, exercised minutes, and so forth.

This Fitbit device information syncs with your Fitbit dashboard, so you can review that data on whatsoever other device or computer with the Fitbit app or log in to your Fitbit account via the website.

Near Fitbits sync to your phone, tablet, and some computers using Bluetooth Low Energy (BLE) applied science.

Still, the Fitbit Aria and Fitbit Aria 2 utilise WiFi to connect straight to your router.

Cheque how many devices sync with your Fitbit

When I utilize the Fitbit app on both my iPhone and iPad and sync with my Fitbit Versa 3, I run into syncing problems.

Although Fitbit claims that you can sync with multiple devices (like a telephone and a tablet), it just does not seem to work for my Versa and me.

Whenever my Fitbit syncs with my iPad, the next time I apply the Fitbit app on my iPhone, it can't find my Fitbit.

What worked for me was keeping the Fitbit app on my iPhone and deleting it from my iPad.

That way, my Versa three is merely communicating with i device (my iPhone.)

For me, this solved the problem of constantly seeing the messages that it could not notice my Fitbit, connect to information technology, and sync.

So, if you take the Fitbit app installed on more than 1 mobile device, attempt deleting it from all devices but 1.

See if that solves your syncing issues as it did for me.

Close the Fitbit App

The get-go and well-nigh obvious respond to getting the Fitbit to sync again is restarting the Fitbit app.

This means that you actually need to force shut the app then re-open up information technology.

Strength close app on Apple iOS or iPadOS

• Open the app switcher by swiping upward from the screen'due south bottom to the heart of your screen or double-pressing the home push button. Then choose the Fitbit app and swipe it up off the superlative of your screen

Force close app on Android

• Go to Settings > Apps or Apps & Notifications > Tap the Fitbit app > Force Stop and ostend with OK

Once the Fitbit app is opened again, make sure your Fitbit Versa or other model is on and in range.

You should so meet a progress bar in the acme left-hand corner, showing y'all whether the Fitbit is syncing.

Reinstall the app

If closing the app and restarting information technology did non help, attempt instead to delete and reinstall the Fitbit app via the App Store or Google Play Store.

When you delete the app, you lose whatsoever information that has not all the same synced your Fitbit account. However, all other information since the last sync remains in your business relationship and volition not automatically get deleted.

Check for updates

1 result that I accept seen over the years is when folks forget to update their applications properly.

Sometimes, you may install an app and think it will merely piece of work forever, merely those "bug fix" releases are important.

Regardless of whether you own an iOS or Android device, y'all can open up up the App Store/Play Store.

Then, cheque to see if an update is available and download the update if applicable.

Yous also want to make sure that your smartphone itself is properly updated. On iOS, here are the steps:

1. Open Settings
2. SelectGeneral
3. Scroll down and selectSoftware Updates

Here are the steps for Android users:

1. Open Settings
2. Gyre down toOrganization
   1. You lot may too need to tap Advanced
3. TapSystem Update
4. TapCheck for Update

If an update is available for your smartphone, so there may be some incompatibility problems. Ensuring that the app and your phone are updated is extremely important.

Reboot the Fitbit device

Another one of the easiest ways to get everything working again is to "reboot" your Fitbit.

This is washed pretty easily and is like to the ole' adage of "unplugging information technology then plugging it back in."

Restarting your Fitbit does not delete any of your information!

It'south a quick and easy way that will non impact, delete, or alter your data in whatsoever way.

Here are the steps to properly restart your Fitbit:

1. Press and agree the push or hold the side push or the dorsum (left) and bottom buttons for x seconds until you come across the Fitbit logo on the screen. This should normally accept no more than than 10 seconds. Do not release these buttons until the logo appears–even if it takes more than than ten seconds.

2. Let go of the buttons.

From there, your Fitbit restarts and goes through the procedure of rebooting itself. If you lot still accept issues with your device, turn it off and turn it back on.

Have a dissimilar Fitbit model or tracker?

Check out this article to learn your exact model's steps: Need to restart or reset your Fitbit device? Learn the steps

But you can also restart your Fitbit from the software on the smartwatch.

To restart your Fitbit via the watch's Settings app, follow these steps:

1. Navigate to your Fitbit'due south clockface
2. Open up the Settings app, and select About
3. And so tap Shutdown or Reboot
4. Press to confirm to shut down your device
5. Await 1 minute and turn your Fitbit or another model back on

This method alone has been one of the biggest bits of help for folks who are having issues.

Toggle Bluetooth off and on

If you keep to feel bug with syncing, you'll likely desire to attempt to toggle Bluetooth on and off.

This won't unpair the Fitbit from your smartphone birthday but will help provide a "jolt" to try and get syncing to work again.

Unpair or Forget your Fitbit from Bluetooth, so re-pair it

In some rare cases, Fitbit also suggests removing the Fitbit from your paired Bluetooth devices. Here are the steps to do so on iOS:

1. Open up Settings orSettings > Connections
2. Select Bluetooth
3. Tap your Fitbit's name
4. Scroll down and select "Unpair" or "Forget this device"

From there, instead of pairing your Fitbit through the Bluetooth settings, open up the Fitbit app.

This guides you through the pairing steps while also ensuring that your Fitbit and your smartphone are communicating.

Check Always Continued and All-Day Sync (for older app versions)

If you lot run an older version of the Fitbit app on your Android or Apple device, you might need to plow on a few boosted settings, Always Connected and All-Day Sync.

The most recent Fitbit app versions no longer include these options, but if you can't update the app or don't want to, check out these settings.

Fitbit has integrated a few new features within its app that help keep your devices connected. These come in the form of "Ever Connected" and "All-twenty-four hour period Sync."

By default, these are turned on but will make sure that your Fitbit information is synced with your smartphone.

This is even truthful if yous don't regularly bank check the Fitbit application just nonetheless want the data from your Versa or other Fitbit model to sync.

To cheque whether this is enabled, tap the Fitbit icon in the app'south top right-hand corner. This shows yous the settings for your specific smartwatch/tracker.

From there, you tin can scroll down and see the toggles for both Always Connected and All-day sync. If these are not turned on, endeavor turning them on and then close the Fitbit app.

This could help solve your syncing problems and get your Fitbit back into working order.

Discover that your Fitbit's battery is draining fast?

Fitbit designed your device to always connect to your phone/tablet via Bluetooth. That'southward why y'all don't miss any notifications.

So if your Fitbit'south battery drains faster than normal, endeavor keeping it closer to your paired phone or tablet.

Your Fitbit uses more bombardment when it'due south farther away from the device it syncs with!

Lastly, Did you know that there's an easy style to see your weekly activity reports using the FitBit app.

Concluding thoughts

These are some of the nearly popular methods to become syncing back to working on your Fitbit Sense, Versa Series, or whatsoever other Fitbit wear. If you cease upwards running into more bug, feel free to accomplish out in the comments below.

We love our Versa iii and think that Fit Versa is one of the all-time smartwatches on the marketplace and is a dandy device to own. Hopefully, we come across hereafter iterations of the Versa Series released with new features and meliorate specs.

In the meantime, sound off and permit united states of america know what you call up about how Fitbit is doing in its fight in the fettle space.

Practise you think the company is doing well in keeping upwardly with Apple tree? Or would you similar to run across something fifty-fifty more innovative in its side by side smartwatch?

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Source: https://www.myhealthyapple.com/fitbit-versa-not-syncing/

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